This position is eligible for a $5,000 sign on bonus,

Job Summary:

The Providence Center Manager Home Base ACT Team supervises the daily operations of the Home Base ACT Team as well as perform direct service duties when applicable. Develop and create a continuum of care for clients, divert clients from the hospital when clinically appropriate, and assist in timely step down services to those hospitalized. Coordinate appropriate client services with Emergency Services.

The Manager directly supervises all employees on the Home Base ACT Team. Carry out supervisory responsibilities in accordance with TPC policies and applicable laws. Responsibilities include planning, assigning, and directing work; addressing complaints and resolving problems.

Duties and Responsibilities:

Supervise the daily operations of the team.

Ensure team adheres to evidence-based ACT model of care.

Coordinate client care; oversee client admissions to and discharge from the hospital and the admissions of clients to the team.

Conduct regular supervision meetings with staff and maintain records of the meetings per BHDDH requirements.

Provide leadership to staff regarding training, risk management, day-to-day matters, etc. Facilitate an environment that supports staff participation and encourages self direction and team building.

Facilitate treatment planning meetings for the development, review and implementation of person-centered, recovery oriented treatment plans, in a timely manner.

Ensure that confidentiality and the highest standards of ethics are maintained by staff when treating clients, in accordance with TPC policy and legal requirements.

Ensure the staffs’ quality and timely completion of Health Information Services (HIS) and other required documentation.

Perform administrative functions in a timely manner and in accordance with Center policies; interviewing prospective employees, disciplining staff, completing performance evaluations, oversight of petty cash, etc.

Develop staff schedules to assure on-call and adequate coverage to meet consumer needs.

Maintain billable hour targets and caseload statistics. Ensure staff compliance with standard.

Provide orientation and training to new staff.

Assist with ongoing training and staff development.

Conduct record audits of staff records in accordance with Center requirements. Establish plans of improvement as needed.

Ensure that staff participating on committees regularly attend meetings and report back to the department on committee activities.

Serve as a member of the ACT services Management Team to develop programs, in-service trainings, solve problems, and generate ideas and to implement Center policies.

Address staff performance concerns, monitor overdue documentation, etc.

Carry a small caseload when needed and provide direct service.

Participate as a member of a multi-disciplinary team in the development and implementation of therapeutic services, to include working with substance abusers, as it relates to case management.

Make assessments and provide appropriate crisis interventions and risk management as needed.

Teach consumers adult daily living skills.

Initiate treatment and advocate for consumer within network of care.

Negotiate and advocate on behalf of the client, as needed, with landlords, courts, families, the treatment team, and clients themselves.

Serve as liaison with TPC therapists, programs, and community agencies that are also providing services to the client.

Complete record keeping in accordance with Health Information Services and other TPC requirements.

Transport clients in own vehicle to planned activities and appointments.

Maintain cooperative relationships with other employees, clients and the public.

Communicate effectively with staff, representatives of other agencies and the public.

Work in cooperation with co-workers and supervisory staff.

Attend trainings and conferences.

Perform duties in accordance with departmental goals, objectives and standards.

Serve on appropriate Center committees.

Attend meetings and report committee activities to staff.

Requirements:

LMHC, LICSW, LCSW, LCDP, or RN required. Eligibility for QMHP required.

Minimum 3+ years of experience working with psychiatrically disabled consumers in a community support setting and knowledge of the special needs of the deinstitutionalized consumer, knowledge of BHDDH rules and regulations and community resources.

Demonstrated success in program development in relation to assertive community treatment teams.

Valid driver's license and Insured auto required.

Care New England Health System (CNE) and its member institutions; Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.

Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.

EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.