Job Summary

The Community Health Worker is a member of the community health team; an interdisciplinary team comprised of Community Health Workers, In- Home team nurse care managers, schedlers, resource specialists, health navigators and nurse practitioners. Works closely with the core team members to support patients who are dealing with complex medical, behavioral health and/or substance issues as well as social determinants of health, and require a more intensive home and community-based intervention.

Duties and Responsibilities

Used to assist the Integra In-Home patients in securing community resources identified through the SDOH screening and in-home assessment.

Acting as a liaison between the patient and the community resource.

Would be responsible for the SDOH screening and assessment of the patients needs to remain in the community.

Assist with the management of the newly implemented chronic condition disease management programs for BCBS members.

The Community Health Worker plays a critical role in assessing patient needs, offering community resources and referrals, providing navigation, support, care coordination, and ongoing case management to meet those needs.

Visits patients in their homes and in the communities in which they live, providing culturally sensitive approaches to health information to improve health literacy.

The Community Health Worker facilitates the patient’s decision-making and self-management to help patients engage in their overall health and achieve their health goals.

This individual will be responsible for tracking patient related activities, monitoring and documenting progress.

Works collaboratively with the primary care team to promote patient-centered care and actively participates in multidisciplinary patient-centered team meetings.

The Community Health Worker has frequent contact with many community agencies on behalf of the patients served, networking and collaborating on resource identification to improve the overall health of the population.

Requirements

High School diploma required with a combination of training and skills to effectively carry out responsibilities and assignments (such as previous experience working with patients in a community-based setting).

Must have Certification in Community Health Work or is working toward certification, must obtain certification within 12 months.

Associates or Bachelor’s degree in Social Work, Community/Public Health or related health sciences field a plus.

Experience working with primary care providers or in other healthcare settings.

Experience working with patients regarding managing their health, navigating systems, providing care coordination and health coaching is preferred.

The ability to travel to various locations in the state and reliable transportation is required.

Must possess a valid, current state issued driver’s license, have reliable transportation and proof of current auto insurance required.

Ability to speak a second language, Spanish preferred.

Care New England Health System (CNE) and its member institutions—Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center—are trusted organizations fueling the latest advances in medical research, attracting the nation’s top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.

Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.

EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.