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Manager of Education

Department: VNA-ADMIN CLINICAL OPS
Operating Unit VNA of Care New England
Location: Warwick, RI
Job ID: 20544
Job Status: Full Time
Shift: Days
Schedule: Other

Job Summary:

Responsible for the initial orientation, ongoing education, and support for clinical and non-clinical staff. Responsible for developing and implementing a comprehensive clinical informatics education program. Coordinates and collaborates with multiple disciplines and clinicians to ensure EMR meets all regulatory requirements. Collaborates with Managers and Staff to insure most efficient documentation system within EMR. Provides problem solving and trouble shooting for staff and managers. Liaisons with EMR vendor and CNE IS. Is responsible to the Administrator for the management of professional services, the standards of practice and other related professional aspects of patient care services.

Duties and Responsibilities:

The requirements listed below are representative of the knowledge, skill and/or ability required. Other duties may be assigned.

Utilizes the Care New England standard of ACT values as a basis for delivery of care and/or services

Coordinates agency wide orientation training for all clinical and office staff.

Coordinates and arranges patient assignments, during orientation

Assesses initial competency as relates to practice area, patient clinical needs, and regulatory requirements for clinical documentation.

Initiates and completes clinical skills assessment and orientation checklist.

Collaborates with manager to complete the probationary evaluation for all clinical and non-clinical staff

Evaluates the effectiveness of orientation in relationship to specific measures

Conducts competency assessments as needed

Proactively identifies staff learning needs through chart reviews and direct observation during office and home visits

Prepares, presents and evaluates the effectiveness of in-services and educational sessions

Develops and manages a master education calendar. Presents proposed education and summary of previous events at appropriate committee

Develops and coordinates agency wide annual competency fairs

Assists in securing resources for specialty education needs

Participates on agency, hospital and external committees.

Identifies and assists in providing opportunities to develop/expand clinical expertise of staff and maintain timely competencies.

Acts as a resource for clinical staff.

Collaborates with the leadership team provide sound and relevant educational experiences for staff.

Provides continuity of care by assisting with linking patient needs with the appropriately skilled clinician.

Educate clinicians on case management practices to ensure appropriate utilization, consistency in visits and high-quality outcomes.

Participates in and reports departmental quality indicators to the VNA Quality Improvement Committee.

Evaluates the effectiveness of educational sessions. Reports results and uses data to make changes

Collaborates in providing education related to TJC, regulatory requirements

Support and provides education on new clinical initiatives (ex cardiac care, wound etc)

Works with managers to develop and implement and evaluate PIP or staff who need additional assistance

Develops and reviews policies/procedures as required.

Involves managers and other staff as necessary regarding the aspects of planning and implementing software changes

Integrates all training on computer systems and documentation within the context of staff responsibilities

Provides orientation and ongoing training to all clinical and non-clinical staff regarding EMR and other platforms

Provides training/support for staff as it relates to technology

Creates customized process/screens for the use by specialties and to meet documentation requirements

Participates in organizational meetings and training venues as requested.

Serves on appropriate agency committees.

Serves as a preceptor or peer guide for students or new employees as requested.

Requirements:

Bachelor’s degree in nursing required. Master’s degree in Specialty area preferred.

(5) years’ experience in a hospice/home care environment required. A minimum of 3 years in home care preferred. Prior experience in clinical and computer teaching roles preferred.

Current RN licensure in State of Rhode Island required.

Must possess a valid driver's license and current automobile liability insurance.

Must be BLS/CPR certified.

Oasis Certification preferred, CHPN preferred.

Care New England Health System (CNE) and its member institutions—Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center—are trusted organizations fueling the latest advances in medical research, attracting the nation’s top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.

Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.

EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.