Job Summary: The Patient Service Representative provides support in the patient services functions of the Diagnostic Imaging department. The incumbent coordinates the care of patients by gathering medical information prior to the exam, prepares patients for exams, and facilitates the flow of information between patients, Diagnostic Imaging staff, referring physicians and outside facilities. Assists in maintaining database, provides clerical support and performs other job related duties.

Specifications: Associates degree with three to five years experience in a medical setting, or equivalent combination of education and experience. Must have knowledge of basic medical terminology, and demonstrated maturity to work with high-risk patients. Excellent interpersonal and communications skills required, bilingual helpful. Must have strong computer skills. Proficiency in the English language required.

Care New England Health System (CNE) and its member institutions—Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center—are trusted organizations fueling the latest advances in medical research, attracting the nation’s top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.

Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.

EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

Internal Posting Period: 9/4/2024 - 9/13/2024