Butler Hospital- Case Manager

Department: Health Path

Primary Function

Coordinate services for consumers to minimize stressors and to facilitate the reduction of psychiatric symptoms, coordinate all health care needs and help individuals towards overall wellness.

Responsibilities

• Coordinate a variety of services for consumers.
  - Treat consumers with respect.
  - Provide support counseling, problem solving, and assessment to consumers.
  - Establish attainable goals with the consumer.
  - Involve consumers, agencies and others in planning.
  - Assist consumers in deciding which areas they want to address.
  - Assist consumers with basic medical procedures and hygiene needs.
  - Encourage consumers to attain the highest possible levels of independence.
  - Accept the values and lifestyles of consumers.
  - Use a flexible approach with a diverse population.
  - Participate as a member of a multi-disciplinary team in the development and
  implementation of therapeutic services, to include working with substance
  abusers, as it relates to case management.
  - Present verbally a synopsis of actual cases as required.
  - Accompany consumers to appointments with agencies, clinics, doctors, etc.
  - Initiate vocational/job development activities with consumer.
  - Make assessments and provide appropriate crisis interventions and risk
  management as needed.
  - Assess consumers' unmet needs (psychological, physical, housing,
  and psychiatric.)
  - Identify, assess and respond to crisis situations.
  - Perform in a calm and professional manner during crisis or emergency
  situations.

• Transport consumers in own vehicle to planned activities and appointments.

• Complete recordkeeping in accordance with Health Information Services (HIS) and other Center requirements within required time frames and abide by Center confidentiality policy.
  - Complete progress notes with appropriate format.
  - Develop and implement a plan of care with ongoing consumer input.
  - Complete a clear, specific, behaviorally oriented treatment plan as required,
  with consumer signature.
  - Monitor confidentiality in accordance with agency policy and legal requirements.

• Follow required office procedures in a cooperative manner.
  - Initiate and process incident reports as per agency guidelines.
  - Adhere to Infection Control protocols.
  - Maintain cooperative relationships with team, consumers, community
  agencies and the public.
  - Communicate with various local agencies and other departments or teams
  within the agency.
  - Work in cooperation with co-workers and supervisory staff.
  - Deal with team members regarding problems in a constructive manner.
  - Accept and use direction and supervision.
  - Benefit from constructive criticism.
  - Attend trainings, case presentations and conferences.
  - Provide feedback to staff on the content of educational programs attended.
  - Attend mandatory in-service trainings and other trainings required.
  
  OCCASIONAL DUTIES:
  - Serve on appropriate agency committees.

Job Qualifications and Specifications

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE
Bachelor’s degree in Social Work, Human Services or related field required. At least 3 years of experience working in the field of mental health/substance use preferred. LCDP certificate preferred or if you are near completing.

CERTIFICATES, LICENSES, REGISTRATIONS
Must have valid driver's license and insured automobile.

OTHER SKILLS AND ABILITIES
Must be able to work flexible nights and weekends and or Holidays.

Physical Environment

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to handle, or feel objects, or controls; talk or hear; and smell. The employee frequently is required to reach with hands and arms; climb or balance; and stoop, kneel or crouch. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee occasionally works in outside weather conditions and is regularly exposed to fumes or airborne particles. The employee occasionally works near moving mechanical parts and is occasionally exposed to wet and/or humid conditions. The noise level in the work environment is low to moderate.

Schedule: 40/80 Full Time Days Monday-Friday

Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.

EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.