The Union Sr. Business Office Representative is the key contact for patients requiring consultative, specialty and procedural services associated with the department of medicine to include but not limited to (GI, OB Medicine, Endocrinology Nutrition, and Endoscopy). The incumbent performs extensive computerized office and procedure scheduling duties, processes forms and paperwork, handles financial arrangements, provides clerical support, performs data entry, and other job-related duties. The incumbent serves as liaison between the patient and the Department of Medicine.

Specifications: Associates degree with three to five years experience in a health care environment, or equivalent combination of education and experience. Must be familiar with medical office and surgical booking procedures and medical terminology. Knowledge of Excel, Word, IDX, and Cerner required. Must have excellent secretarial, interpersonal and communications skills. Must be proficient in the English language, bi-lingual preferred.

Manual dexterity and mobility required. While performing the major responsibilities of this position, the incumbent must be able to regularly sit, stand or walk, and occasionally reach for prolonged periods of time. Must be able to lift, push, move and/or carry supplies or equipment up to 25 pounds, and occasionally be able to bend, stoop, crouch or kneel.

Care New England Health System (CNE) and its member institutions—Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center—are trusted organizations fueling the latest advances in medical research, attracting the nation’s top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.

Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.

EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

WIH Internal Posting Period: 4/16/25-4/25/25