This position is eligible for a $2,500.00 sign on bonus.

Job Summary:

The TPC- Bilingual Case Manager will be responsible for providing comprehensive case management services to clients with various needs. This includes assessing client needs, developing and implementing appropriate service plans, and coordinating support services.

The Bilingual Case Manager will be fluent in both English and another language to provide effective communication and support to clients from diverse backgrounds.

Duties and Responsibilities:
Conduct client assessments to determine service needs and identify appropriate resources.

Develop and implement individualized service plans in collaboration with clients.

Provide ongoing case management support, including crisis intervention, advocacy, and referrals to community resources.

Regularly monitor and evaluate client progress towards goals.

Maintain accurate and up-to-date client records, ensuring confidentiality and compliance with privacy regulations.

Collaborate with interdisciplinary teams to coordinate service delivery and ensure holistic care for clients.

Participate in regular team meetings, case conferences, and trainings to enhance professional knowledge and skills.

Advocate for clients' rights and access to necessary services within the community.

Support clients in navigating complex systems and overcoming barriers to achieve self-sufficiency.

Maintain positive relationships with community partners and referral sources.

Requirements:
Bachelor's degree in social work, psychology, counseling, or a related field.

Bilingual fluency in English and another language (e.g., Spanish, French, Arabic, etc.).

Proven experience in providing case management services to diverse populations.

Strong knowledge of social services, community resources, and advocacy principles.

Excellent interpersonal and communication skills, with the ability to establish rapport and effectively engage with clients from different cultural backgrounds.

Demonstrated ability to assess needs, develop plans, and coordinate services in a client-centered manner.

Ability to work collaboratively within a multidisciplinary team and maintain effective relationships with community partners.

Strong organizational skills, with the ability to prioritize tasks and manage multiple cases simultaneously.

Proficiency in using case management software and other relevant computer applications.

Care New England Health System (CNE) and its member institutions—Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center—are trusted organizations fueling the latest advances in medical research, attracting the nation’s top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.

Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.

EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.