Nurse, Engagement and Diversion

Department: TPC-E & D-Team 1A
Operating Unit The Providence Center
Location: Providence, RI
Job ID: 8421
Job Status: Full Time
Shift: Days
End Date:

The Providence Center

Job Description



Division: Adult Behavioral Services

Department: Engagement and Diversion

Location: 530 North Main Street

Reports to: Acute Care Director, Nursing Director, E&D Manager

FLSA: Exempt


This position is full-time, 37.5 hours per week.



Assess and provide prescribed treatment for psychiatrically disabled individuals, working as part of a team.


ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.


Triage and assess assigned consumers on the team.

-Treat consumers with respect.

-Utilize physical assessment skills to determine related nursing interventions.

-Develop an individualized consumer plan of care.

-Formulate nursing diagnosis based on initial assessment.


Perform psychiatric nursing in accordance with appropriate medical protocol.

-Plan consumer care with other members of the team.

-Consult and utilize nurses with advanced clinical expertise and other appropriate resources to

manage consumer care.

-Understand legal responsibilities and accountabilities.

-Perform in a calm and professional manner during crisis or emergency situations.

-Function within the limits of Center policies and procedures.

-Adhere to written clinical procedures and standards.

-Make and act on decisions independently to resolve actual/potential consumer problems.

-Conduct special interest consumer groups related to identified clinical issues.

-Maintain confidentiality in accordance with Center Policy and legal requirements.


Implement the consumer plan of care.

-Evaluate the consumer's response to the plan of care and update the plan based on consumer's response.

-Provide support to consumers regarding daily living issues, conducting home visits as necessary.

-Involve the consumer and/or family in the development of the plan of care.

-Instruct consumers and families concerning the disease process, plan of treatment and rehabilitation course, using available teaching materials when appropriate.

-Educate consumers on the various medications on the expected effects and side effects.

-Question any aspect of the consumer's treatment regimen which endangers the level of wellness.

-Communicate questionable aspects of consumer care to appropriate persons.


Administer medications as per doctor orders.

-Determine that doctor orders have been accurately transcribed.

-Implement appropriately prescribed medical regimen.

-Monitor lab results to validate medication compliance.


Coordinate activities regarding consumer hospitalization.

-Assess and evaluate the necessity for hospitalization.

-Serve as liaison with hospital regarding admission, case review and discharge.

-Complete required paperwork.


Collaborate with the staff members in providing care to consumers.

-Coordinate consumer care activities with case management staff.

-Assist team members in delivery of services.

-Serve as a clinical resource person to staff.

-Attend and participate in scheduled team meetings.


Perform recordkeeping in accordance with Health Information Services (HIS) and other Center requirements.

-Complete daily activity logs.

-Complete initial assessment forms.

-Complete progress notes with appropriate format.

-Develop and implement a clear, specific, behaviorally oriented treatment plan with ongoing consumer and team input and with consumer signature.

-Complete insurance documentation as required.

-Complete required reports and evaluations.

-Follow required office procedures in a cooperative manner.

-Initiate and process incident reports as per Center guidelines.

-Adhere to Infection Control protocols.


Maintain cooperative relationships with consumers, staff and the public.

-Communicate with various local agencies and other departments or teams at The Providence Center.

-Work in cooperation with co-workers and supervisory staff.

-Deal with team members regarding problems in a constructive manner.

-Communicate pertinent information regarding consumers to after hours staff.

-Accept and use direction and supervision.

-Benefit from constructive criticism.


Attend trainings, case presentations and conferences.

-Provide feedback to staff on the content of educational programs attended.

-Participate in the education of other Center health professionals.

-Attend mandatory in-service trainings.


Perform duties in accordance with departmental goals, objectives and standards.

-Adjust to meet changes in team scheduling.

-Provide information for clinical treatment and team decisions.

-Participate in developing team goals and objectives.

-Analyze the delivery of service and recommend corrective action.

-Identify team educational/training needs.

-Perform select maintenance activities: inventory control and/or stock medication; special equipment checks.


OCCASIONAL DUTIES: Serve on appropriate Center committees.


QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



Bachelor's degree in Nursing preferred. Experience working with psychiatrically disabled patients.



Bilingual English/Spanish read, write, and speak strongly preferred. Ability to read and interpret instructions, documents, and follow procedures. Ability to write routine reports and correspondence. Ability to speak effectively with consumers and employees.



Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.



Rhode Island Registered Nurse (RN) license. Valid driver's license and insured auto required.



Knowledge and experience with psychotropic medication, and ability to work well with professionals from other disciplines in a team approach.