Call Center Operator

Department: KH-WIH WOMENS CARE NEW ENGLAND
Operating Unit Care New England Medical Group
Location: Providence, RI
Job ID: 8376
Job Status: Full Time
Shift: Days
End Date:

Primary Function

Responsible for providing clerical/secretarial assistance to the Outpatient Physician Practice.

 

Responsibilities

  1. Provide general secretarial support such as filing, faxing, telephone calls, copying, scanning, and data entry.

  2. Answers telephone and takes messages, distributing messages to proper person. Opens and distributes mail.

  3. Processes and/or files faxed and scanned documents as appropriate.

  4. Scans patient-related documents and uploads file into appropriate patient record in  CareTracker.

  5. Opens and distributes mail.

  6. Assists with special projects as directed.

  7. Performs all other related duties as assigned.

 

 Job Qualifications and Specifications

High school diploma required.  Physician office experience preferred. Medical terminology preferred. 6 months job-related experience or equivalent is required.