Associate Hardware Technician

Department: CNE-Info Svs
Operating Unit Care New England
Location: Providence, RI
Job ID: 8089
Job Status: Full Time
Shift: Days
End Date:
The Associate Hardware Technician assists in the installation and maintenance of software and hardware equipment for user groups. The incumbent installs new, or expands existing PC-based computer systems and computer hardware, assists with implementation of requests for network changes, supports telecommunications systems, and repairs computer-related failures. Provides technical support to end-users, including desktop applications, and performs other job-related duties as requested.
Specifications: Associates Degree in Computer Science or equivalent experience with various computer programs/applications, such as Microsoft Office Suite, Microsoft OSes, and other software packages, or equivalent combination of education and experience. Knowledge of and some exposure to application of PC's to business problems.  Hands-on experience in hardware installation and support helpful.  A+ Certification desirable.  Must have excellent written, verbal and interpersonal skills and be proficient in the English language.