CNE-Centralized Scheduler

Department: CNE-ADMIN
Operating Unit Care New England
Location: Providence, RI
Job ID: 7670
Job Status: Per Diem
Shift: Days
End Date:

Job Summary:

Responsible for scheduling inpatient and outpatient testing, surgical procedure appointments, as well as hospital-based practice appointments for all ancillary and surgical services departments and practices across the Care New England Health System, utilizing a computerized scheduling system. Responsible for maintaining scheduling priority through inbound scheduling calls or request for service (RFS) worklist and incoming faxes to make outbound scheduling phone calls. Communicates with physicians, physician office staff, and patients to obtain accurate patient insurance, medical, testing and procedure information, per the Minimum Data Set (MDS). Coordinates interpreter services as needed. Coordinates schedule based upon physician privileges, procedure descriptions, scheduling rules, and insurance requirements. Creates initial patient registration in hospital information system; assigning patient medical record number and encounter financial number to begin the preregistration process. Efficiently schedules patients per exam type, indication and priority, rearranging schedules across various departments and practices within the Care New England Health System, and satellite locations when needed to accommodate urgent situations. Interacts with multiple departments and practices across the Care New England system to insure daily schedules meet maximum capacity and appropriateness. As need arises, scheduler will communicate last minute patient scheduling needs to accommodate same-day appointment requests as well as any overbooking scheduling with various departments and practices across the Care New England Health System. Fosters a team approach towards achieving the overall goals of the revenue cycle and CNE hospitals.