CNE Care Liaison

Operating Unit Care New England
Location: Providence, RI
Job ID: 6459
Job Status: Full Time
Shift: Days
End Date:

The CNE Care Liaison will assists employees and family members in navigating the complexities of the healthcare system by connecting them with the appropriate resources within the system.. The strength of the Care Liaison is to engage and guide members towards better navigation of healthcare benefits and available health and wellness resources to ensure timely access to quality care. The Care Liaison coaches’ members to make positive health choices by providing relevant health and wellness education.


The CNE Care Liaison connects members to resources including the CNE Access Center for appointments with primary care physicians and specialists. The incumbent also shares expertise on available wellness programs, behavioral health and care management resources and programs and care providers to assist with caring for older adults. The incumbent also works with and refers employees to human resources and insurance specialists to assist with claims questions and explanation. This role requires a dedicated, qualified professional with exceptional interpersonal, health management and project management skills.